Together, creating insight and room to manage and improve customer contact

Bureau12 helps realize results. Where possible, we also do this based on performance agreements. We don’t believe that every single one of our consultants is able to do and know everything, we don’t believe in the jack of all trades. That is why we are working more and more in teams, because deploying the right expertise at the right time, allows us to be more effective and more efficient. Our consultants have thorough knowledge of and experience with controlling customer contact. We do this together with our principals: together, creating room and insight to be able to manage and improve customer contact.